FAQS
Questions you may want to ask:
What is automotive detailing
Detailing is the controlled cleaning, refining and protection of a vehicle. It focuses on preserving paint, interior materials and long-term value. It is far more precise than a normal wash.
How is a professional detail different from a normal car wash
A normal wash uses contaminated tools that scratch paint. Professional detailing uses clean tools, pH-balanced products, filtered water and controlled processes that keep your paint clear and smooth.
Is detailing safe for new cars
Yes. New vehicles often arrive with swirl marks or transport defects. Professional detailing corrects these issues and protects the paint from early wear.
How often should I wash my vehicle
Every one to two weeks with a safe maintenance wash. Regular cleaning prevents contamination buildup and supports ceramic coatings and PPF.
What is a maintenance wash
A maintenance wash is a controlled wash that avoids swirl marks. Clean mitts, soft towels, filtered water and gentle chemicals protect the paint and coating.
What is paint correction
Paint correction removes swirl marks, scratches, haze and oxidation from the clear coat. This restores gloss, clarity and depth.
Can all scratches be removed
Light scratches can be removed. Deep scratches that reach the colour layer will improve but may not fully disappear.
How long does paint correction last
Paint correction is permanent. Once defects are removed, they do not return. New defects can appear if the car is washed incorrectly.
What is ceramic coating
Ceramic coating is a liquid protective layer applied to paint or film. It protects against UV rays, chemicals and weather. It improves gloss and makes the vehicle easier to clean.
How long does ceramic coating last
Professional coatings last between three years and lifetime depending on the product and how the vehicle is maintained.
Does ceramic coating make the car scratch proof
No. It increases resistance to micro scratches but does not replace paint protection film.
Does the coating need maintenance
Yes. Safe washing and scheduled maintenance keep the coating performing at its best.
Can I take my coated car to any car wash
No. Incorrect washing will damage the coating and introduce swirl marks. Always use safe washing methods.
What is paint protection film
Paint protection film is a clear, self-healing film that protects paint from stone chips, scratches, road debris and minor impact.
Can you see the film
Gloss PPF is almost invisible. Matte PPF gives a clean satin look. When installed correctly, edges and joins stay neat.
Does PPF heal itself
Light scratches and marks fade under heat from the sun or warm water.
How long does PPF last
High-quality film lasts five to ten years when maintained properly.
Do I need ceramic coating if I have PPF
Ceramic coating on top of PPF makes cleaning easier and improves clarity. Many owners choose the combination.
Should I get PPF or ceramic coating
PPF protects from impact.
Ceramic protects from UV and dirt.
Many clients choose PPF for impact zones and ceramic for the rest of the car.
Will PPF damage my paint when removed
No. Quality film installed and removed correctly will not damage factory paint.
Is PPF reversible
Yes. The film can be removed safely when required.
Do you work on supercars and rare vehicles
Yes. Our environment, products and processes are designed for high-value vehicles.
Do you drive my car
Only when necessary and only within controlled areas. We use protective covers on all contact points.
Do you need to remove parts from the car
For certain services, trims or badges may be removed for a cleaner result. Removal is done safely by trained technicians.
How long should I leave my car for your services
Maintenance wash: one to two hours
Interior detail: two to four hours
Paint correction: half day to one day
Ceramic coating: one to two days
PPF: one to three days
Hybrid protection: two to five days
Is my vehicle safe at your facility
Yes. All vehicles stay indoors, monitored and protected from dust, weather and foot traffic.
What is decontamination
Decontamination removes iron, tar, fallout and embedded dirt from paint to prepare the surface for polishing or coating.
Why does my paint feel rough
This is contamination bonded to the surface. Decontamination removes the roughness and prepares the paint for correction.
What causes swirl marks
Dirty wash mitts
Circular washing
Automatic car washes
Improper drying
Dusty towels
Correct washing prevents new swirl marks from forming.
Can you restore leather
Yes. Light wear, dryness and scuffs can be improved. Heavy damage may require repair.
What do you use to clean interiors
We use steam, ozone and material-safe cleaners. Each surface receives the correct product.
Can you remove odours
Yes. Steam and ozone treatments neutralise odours inside the cabin.
Do you offer engine bay cleaning
Yes. We use safe methods that avoid moisture in sensitive areas and deliver a clean, uniform finish.
Do you detail matte paint
Yes. Matte paint needs special care. It cannot be polished. We use matte-safe products and coatings.
Do you offer show-prep
Yes. Show-prep includes high-gloss finishing, tight presentation work and refined interior cleaning for events or handovers.
Do you offer fleet or dealership services
Yes. We prepare vehicles for trade-ins, delivery and showroom presentation.
Do you offer mobile detailing
Mobile services are available for select treatments and locations. Environment must be safe and suitable.
Do you provide collection and delivery
Collection and delivery are available in select areas. Booking is required.
Can I stay at the facility during service
Yes. Comfortable seating is available. Members may use the lounge and meeting areas.
How do memberships work
Memberships offer scheduled washes, priority access and lifestyle benefits. Each tier includes set services that support long-term preservation.
Do I need an appointment
Yes. We work by appointment to maintain control and quality.
What payment methods do you accept
EFT and card payments are accepted.
How do I know which service my car needs
We perform a visual inspection and guide you based on paint condition, usage and long-term goals.